Security

Guard Dogs

Ok, we are exaggerating a little. We do not have guard dogs at our facilities. However, we take patient information security seriously and no shortcuts are taken to ensure records and requests are secure.

Security

Guard Dogs

Ok, we are exaggerating a little. We do not have guard dogs at our facilities. However, we take patient information security seriously and no shortcuts are taken to ensure records and requests are secure.
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Identification

We capture and record every interaction a user takes within our platform. This keeps patient information private and records what activity is taking place.
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Accessibility

Want access to patient records and requests? Unless you are an approved user of the platform, accessibility is impossible.
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Connectivity

With a 99.9% uptime, count on RecordQuest to keep processing records during unforeseen technology issues.
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Onsite Processing

All requests are reviewed and processed at our secure location in Charleston, South Carolina.
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Monitoring

With a 24-hour security system within the facility, nothing goes unnoticed.
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Redundancy

Looking for multiple backups? We have those, too. We offer 3 levels of redundancy to have backups to backups.

Why do so many healthcare facilities rely on RecordQuest?

RecordQuest’s ROI services combine superior software and unmatched, diligent compliance standards resulting in a smooth, simplified, and timely PHI request process.
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